Chunhan Zone 4, Beiyuan Street, Yiwu City
We’re open Monday – Saturday, 8 a.m. – 7:30 p.m. CST
Frequently Asked Questions
Please read our FAQ before sending us a message.
Yes, of course, we established partnership with eight major locksmith tools manufacturers. We guarantee that all products sold from our store are made by the original manufacturer.
We offer free int’l economy shipping worldwide.
For those who want to receive the products faster and earlier, we also have a paid int’l express shipping option.
Please visit our Shipping and Delivery to learn more.
Payments methods include PayPal and Credit Cards.
PayPal is a safer, easier way to send and receive money online. When you select PayPal as the payment method, you will be linked to the PayPal site where you can make payment.
The reasons why we suggest you use PayPal:
Payment is traceable. By using your PayPal account, you can trace the status of your payment.
When you make payment for your order, you don’t need to use your credit card online (you can transfer directly from your bank account). When you use your credit card through PayPal, nobody will see your credit card number, which will minimize the risk of unauthorized use.
avg. 10-15 days to North America, EU, UK, East Asia, Australia, New Zealand
avg. 15-30 days to rest of the world
If you pay extra shipping for delivery, we’ll ship by int’l express, and it can be delivered in 5-7 business days
Please visit our Shipping and Delivery to learn more
Yes, we respect your privacy, we never leak your information to any third party.
You’ll receive an email immediately, which contains your delivery address, items you ordered for you to verify.
When we ship your package out, we’ll mark the order “shipped”, and you’ll receive another email which contains your tracking number and tracking url.
Sure, your satisfaction is our #1 priority.
Please check our Returns and Refunds policy here.
Send us an email
Please email us if you have any concerns, and we’ll get it replied at our first convenience. Thank you!