Chunhan Zone 4, Beiyuan Street, Yiwu City

We’re open Monday – Saturday, 8 a.m. – 7:30 p.m. CST

Frequently Asked Questions

Please read our FAQ before sending us a message.

Are your products original?

Yes, of course, we established partnership with eight major locksmith tools manufacturers. We guarantee that all products sold from our store are made by the original manufacturer.

What are the delivery charges for orders from the Online Shop?

We offer free int’l economy shipping worldwide.

For those who want to receive the products faster and earlier, we also have a paid int’l express shipping option.

Please visit our Shipping and Delivery to learn more.

Which payment methods are accepted in the Online Shop?

Payments methods include PayPal and Credit Cards.

PayPal is a safer, easier way to send and receive money online. When you select PayPal as the payment method, you will be linked to the PayPal site where you can make payment.

The reasons why we suggest you use PayPal:

Payment is traceable. By using your PayPal account, you can trace the status of your payment.

When you make payment for your order, you don’t need to use your credit card online (you can transfer directly from your bank account). When you use your credit card through PayPal, nobody will see your credit card number, which will minimize the risk of unauthorized use.

How long will delivery take?

avg. 10-15 days to North America, EU, UK, East Asia, Australia, New Zealand

avg. 15-30 days to rest of the world

If you pay extra shipping for delivery, we’ll ship by int’l express, and it can be delivered in 5-7 business days

Please visit our Shipping and Delivery to learn more

How secure is shopping in the Online Shop? Is my data protected?

Yes, we respect your privacy, we never leak your information to any third party.

Please visit our Privacy Policy to learn more.

What exactly happens after ordering?

You’ll receive an email immediately, which contains your delivery address, items you ordered for you to verify.

When we ship your package out, we’ll mark the order “shipped”, and you’ll receive another email which contains your tracking number and tracking url.

What's your Refund, Return, Exchange policies?

Sure, your satisfaction is our #1 priority.

Please check our Returns and Refunds policy here.

Can I buy from you in bulk? Do you wholesale?

Yes, we also wholesale. We’ve been a locksmith tools wholesaler for nearly 10 years. You can buy from us and then sell in your own country, welcome to buy in bulk from us.

Send us an email

Please email us if you have any concerns, and we’ll get it replied at our first convenience. Thank you!


    Yiwu Modern Trading Co., Ltd
    Add: 2-1-1501, Chunhan Zone 4, Beiyuan Street, Yiwu City, Zhejiang Province, China
    Postcode: 322000
    Tel: +86-579-82537659
    Email: [email protected]